We are deeply saddened to learn of the passing of Her Majesty Queen Elizabeth II and on behalf of Riversong Group, we offer our condolences to all members of the Royal Family. As our longest serving monarch, the Queen has dedicated her life to the service of this country, for which we will remain thankful and inspired.

It has been announced that the Queen’s state funeral will take place at 11:00 on Monday 19th September 2022 and this day will be marked by a public holiday. As a mark of respect, our offices will be closed on this day, however urgent messages left on the main line will be checked. Please refer to our website, or the signage in your common way for emergency contractor details.

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Emergency

Out of hours

What is an emergency? Will the issue wait until the office reopens?

If not and you have an issue which requires the emergency services, please dial 999. This includes fire, flooding, personal injury or a criminal incident.

For gas emergencies, call Transco on 0800 111 999

For power emergencies, call UK Power Network on 0800 316 3105

If you require an out of hours contractor, please use the following contact information but be aware that you will be liable for any charges should the issue not be deemed an emergency or a communal matter:

Fire alarm – call Brighton Fire Alarms on 07879 415456

Plumbing & heating – call Heatcraft on 01273 419005

Drainage – call Aquatech on 07801 023201

Locksmith – call Thomas Locksmith on 01273 773006

Electrical – call Diamond Electrical on 01273 917911